Future-proofing your Accounting Practice
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When was the last time you stepped back and reviewed your key business processes? Are you keeping up to date with technology? Is your current way of working still the best way for your team and your clients? Could you be working more efficiently? With client needs,...
Over the last few years, we’ve adapted to new work environments and accelerated our use of technology to make life easier, more efficient and save time. One thing that hasn’t stopped over this time is the ATO correspondence. While they have moved towards digital...
While you may think that providing highly tailored and personalised client experience is hard work, thanks to technology, automation and data, it really doesn’t have to be. We share three ways you can leverage technology and your existing data to provide personalised customer experiences that will ensure your clients feel understood, appreciated and valued.
When it comes to sending important ATO correspondence, which option is right for your practice and your clients? And how do you implement a consistent approach while maintaining some level of flexibility for the handful of “special” clients you manage?
Time to turn off paper from the ATO? New tech tools remove compliance burden for managing client communication preferences In a recent address to the Institute of Professional Accountants National Congress (November 2021), the Commissioner of Taxation Chris Jordan...
Time to turn off paper from the ATO? New tech tools remove compliance burden for managing client communication preferences
The ATO are committed to continue the digital transformation of their services and will continue to harness new technologies to deliver a seamless digital experience for practitioners. Here’s how accountants can prepare.