by Steph Oakley | Jan 14, 2025 | Uncategorized
Client satisfaction goes beyond just crunching numbers and lodging taxes for accountants. Today’s clients expect more—they seek proactive guidance, personalisation, and simplicity in navigating complex financial issues. Here are three key strategies to...
by Steph Oakley | Jul 10, 2024 | Uncategorized
In the accounting industry, technical knowledge and analytical skills are critical. However, communication skills are equally significant. Communication is the backbone of any successful relationship. Effective communication goes beyond merely conveying numbers; it...
by Steph Oakley | Jul 26, 2023 | ATOmate, Uncategorized
Are you or your team constantly feeling under pressure, overworked, and caught up in an endless cycle of tasks? Thinking there must be an easier way to simplify your work processes to prevent that overwhelming sensation of drowning in your workload. But where should...
by Steph Oakley | Mar 1, 2023 | ATOmate, Uncategorized
If you’re running an accounting practice, chances are you’re busy with compliance work. Lodging returns, sorting through historical data, and meeting deadlines can take up a lot of your time. However, your clients are likely looking for more than just...
by Clever Digital | Jan 31, 2022 | Uncategorized
Time to turn off paper from the ATO? New tech tools remove compliance burden for managing client communication preferences In a recent address to the Institute of Professional Accountants National Congress (November 2021), the Commissioner of Taxation Chris Jordan...
by Steph Oakley | Nov 30, 2018 | Uncategorized
In the last 20 years it’s a question that has been discussed over and over again: Is this the end of paper? It’s been an ‘if not when’ discussion, so sure have many pundits been that paper will be replaced with new technology, the way many other office staples, such...