by Steph Oakley | Jan 14, 2025 | ATOmate
Client satisfaction goes beyond just crunching numbers and lodging taxes for accountants. Today’s clients expect more—they seek proactive guidance, personalisation, and simplicity in navigating complex financial issues. Here are three key strategies to...
by Steph Oakley | Nov 14, 2024 | ATOmate
You’re a busy tax practice. This means you provide vital advice and compliance services. It also means you get a lot of ATO correspondence coming your way. While you’re busy doing the key work, ATO mail keeps coming. You can either bog down yourself or your...
by Steph Oakley | Jul 10, 2024 | Uncategorized
In the accounting industry, technical knowledge and analytical skills are critical. However, communication skills are equally significant. Communication is the backbone of any successful relationship. Effective communication goes beyond merely conveying numbers; it...
by Steph Oakley | May 14, 2024 | ATOmate
When was the last time you took a step back from your accounting practice and looked at your business processes? It’s easy to get bogged down in the day-to-day workload. However, taking the time to stop, review and revitalise your processes is worth it. A...
by Steph Oakley | Apr 29, 2024 | ATOmate
As the ATO takes an increasingly stringent stance on debt, accountants and tax agents will need to be more proactive than ever. With the ATO strongly enforcing tax debt there will be a rise in the number of credit referrals and Director Penalty Notices being...
